Terms of Service

1. Introduction

Welcome to Type X. These Terms of Service ("Terms") govern your use of our website at https://typexlab.com and the services we provide. By engaging our services or using our website, you agree to be bound by these Terms.

Type X ("we," "us," or "our") provides digital services including web development, design, branding, automation solutions, AI implementation, and related digital services ("Services").

2. Services

2.1 Service Delivery

We offer our Services through various models:

• Custom project-based engagements with individual quotes
• Fixed pricing packages for defined scopes of work
• Monthly subscription retainers for ongoing maintenance and support
• Hybrid arrangements combining elements of the above

The specific terms, deliverables, timeline, and pricing for each engagement will be outlined in a separate proposal, statement of work, or service agreement.

2.2 Scope Changes

Any changes to the agreed scope of work must be requested in writing and may result in additional fees and timeline adjustments. We will provide a revised quote for approval before proceeding with out-of-scope work.

3. Pricing and Payment Terms

3.1 Project-Based Services

For project-based work, payment terms are typically:

• 50% of the total project fee payable upfront before work commences
• 50% of the total project fee payable upon completion and delivery of final work

3.2 Subscription Services

For ongoing subscription services:

• Monthly fees are billed in advance at the beginning of each billing cycle
• Subscription fees cover maintenance, hosting (if applicable), and small changes or updates as defined in your service agreement
• Payment is due within the timeframe specified in your invoice

3.3 Late Payments

Late payments may result in:

• Suspension of services until payment is received
• Interest charges on overdue amounts as permitted by law
• Cancellation of the engagement for continued non-payment

4. Intellectual Property Rights

4.1 Default Ownership Model

Unless otherwise agreed in writing, all intellectual property rights in code, designs, templates, systems, and other deliverables created by Type X remain our exclusive property. Under this model:

• You receive a license to use the deliverables for their intended purpose
• We retain the right to reuse, modify, and repurpose code, templates, and methodologies for other clients
• You may not transfer, sell, or distribute our work to third parties
• Your subscription includes ongoing access, maintenance, and minor modifications

4.2 Code Ownership Purchase

You may purchase full ownership rights to the code and deliverables through either option:

4.3 Client-Provided Materials

You retain all rights to any materials, content, logos, or assets you provide to us. You grant us a license to use these materials solely for the purpose of delivering the Services.

4.4 Third-Party Components

Some deliverables may incorporate third-party libraries, frameworks, or plugins subject to their own licenses (e.g., open-source licenses). These remain subject to their original terms.

5. Subscription Services - Cancellation and Refunds

5.1 Cancellation Policy

For subscription-based services:

• You may cancel your subscription by providing written notice to privacy@typexlab.com
• Cancellation takes effect at the end of your current billing cycle
• No refunds will be issued for partial months or unused time within a billing cycle
• You remain responsible for any fees due up to the cancellation date

5.2 Service Suspension

We reserve the right to suspend or terminate subscription services for:

• Non-payment of fees
• Violation of these Terms
• Abusive or inappropriate conduct toward our team

6. Client Responsibilities

You agree to:

• Provide timely feedback, approvals, and materials necessary for project completion
• Ensure you have rights to any content or materials you provide to us
• Pay all fees according to the agreed terms
• Use our Services in compliance with all applicable laws
• Maintain the confidentiality of any login credentials or access we provide

Delays caused by late feedback or materials may result in project timeline extensions.

7. Warranties and Disclaimers

7.1 Our Commitment

We will perform Services with reasonable skill and care consistent with industry standards. We warrant that deliverables will substantially conform to the agreed specifications at the time of delivery.

7.2 No Guarantees

We do not guarantee any specific business results, SEO rankings, traffic increases, conversion rates, or revenue outcomes. You acknowledge that outcomes can vary due to factors beyond our control, including but not limited to market conditions, competition, search engine algorithm changes, and your own business practices.

7.3 Service Availability

While we strive to maintain uninterrupted service, we are not liable for any downtime, data loss, service interruptions, or other technical issues that may arise. This includes but is not limited to server outages, maintenance periods, third-party service failures, or circumstances beyond our reasonable control.

7.4 General Disclaimers

Except as expressly stated in these Terms:

• Services are provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free operation
• We do not warrant that Services will meet all your specific requirements
• We are not responsible for third-party services, hosting providers, or platforms beyond our control

7.5 Testing and Acceptance

You are responsible for thoroughly testing all deliverables before deployment to production environments. We recommend maintaining backups of all critical data and systems.

8. Limitation of Liability

8.1 Maximum Liability

To the maximum extent permitted by law, our total liability to you for any claim arising out of or relating to these Terms or our Services will not exceed the total amount you paid to us in subscription fees in the six (6) months preceding the event giving rise to the claim.

8.2 Exclusion of Certain Damages

To the fullest extent permitted by law, we (and our officers, employees, or agents) shall not be liable for any indirect, consequential, incidental, punitive, or special damages arising from or related to your use of our Services, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or corruption of data
• Business interruption
• Loss of goodwill or reputation
• Any other indirect or consequential losses

This exclusion applies even if we have been advised of the possibility of such damages.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of our engagement. This obligation survives termination of our Services.

10. Termination

10.1 Termination by Either Party

Either party may terminate an engagement:

• For material breach that remains uncured for 14 days after written notice
• Immediately if the other party becomes insolvent or enters bankruptcy proceedings

10.2 Effect of Termination

Upon termination:

• You must pay all fees for work completed up to the termination date
• We will deliver work completed to that point (subject to payment)
• For subscription services with retained IP, your license to use deliverables terminates unless you purchase ownership
• Confidentiality obligations continue indefinitely

11. Governing Law and Disputes

11.1 Governing Law

These Terms are governed by the laws of England and Wales, United Kingdom, without regard to conflict of law principles.

11.2 Dispute Resolution

In the event of any dispute arising from these Terms or our Services:

• The parties agree to first attempt resolution through good faith negotiation
• If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales

12. General Provisions

12.1 Entire Agreement

These Terms, together with any signed proposals or service agreements, constitute the entire agreement between you and Type X regarding our Services.

12.2 Amendments

We reserve the right to update these Terms at any time. Changes will be posted on our website with an updated "Last updated" date. Continued use of our Services after changes constitutes acceptance of the revised Terms.

12.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

12.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any successor or affiliated entity.

12.5 Waiver

Our failure to enforce any right or provision in these Terms does not constitute a waiver of that right or provision.

13. Contact Information

For questions about these Terms of Service, please contact us at: